Privacy policy

This Agreement, including the Privacy Policy and all referenced documents, shall be governed and construed in accordance with the laws of India. The courts at Chennai shall have exclusive jurisdiction.

You (“you”, “your”, “End User”, “Buyer”, or “Customer”) are required to read and accept all the terms and conditions stated in this document (the “Privacy Policy”) before using www.famos.co.in (hereinafter referred to as the “Site”, “we”, “us”, or “our”).

Eligibility to Use

If you are a person considered "incompetent to contract" under the Indian Contract Act, 1872 (including minors, un-discharged insolvents, etc.), you must inform your legal guardian or parents and obtain their consent before using the Site or placing an order. The registration must be done under the supervision of a guardian.

Scope of this Policy

This Privacy Policy applies only to the services available under the domain of Famos. By using this Site, you agree to the collection, storage, use, and disclosure of your personal information as described in this Policy. If you do not agree with this Privacy Policy, please do not use the Site.

This Privacy Policy does not apply to websites maintained by third-party companies to which we may link. We are not responsible for any personal information you provide to those websites. Please review their privacy policies independently.

Our Commitment to Your Privacy

Famos is committed to safeguarding your privacy. We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent.

Occasionally, we may share aggregated statistical data (e.g., number of visitors, purchases made) for analytical or business purposes. Only authorized employees who need access to your information to perform their duties are granted such access. Any violation of our privacy policy by staff may result in disciplinary action.

Information We Collect

Personal Information

To provide our services, we may collect the following information during registration or transactions:

  • Full name

  • Contact details (email address, phone number)

  • Date of birth

  • Shipping & billing addresses

  • Bank or payment details

  • Login credentials

  • Other personal data required to process transactions

You may choose not to share certain details, but doing so may restrict your access to specific features or services.

Non-Personal & Technical Data

We automatically collect information about your interaction with the Site, such as:

  • IP address

  • Browser type and version

  • Previous and next URLs visited

  • Session duration

  • Access times and dates

We may use cookies and similar technologies to personalize your browsing experience, remember your preferences, and enhance website functionality. You can disable cookies via your browser settings, though this may affect usability.

Use of Information

Your information helps us:

  • Process transactions and deliver orders

  • Improve website functionality and user experience

  • Manage your account and respond to queries

  • Detect fraud and ensure platform security

  • Resolve disputes or troubleshoot problems

  • Conduct research and analytics

  • Send updates, offers, and promotional content (optional)

You can opt out of promotional communications anytime through your account settings.

Disclosure of Information

We may share your data with:

  • Third-party service providers for website hosting, logistics, analytics, or payment processing (on a need-to-know basis only)

  • Government or law enforcement agencies (in case of criminal investigations or as legally required)

  • Intellectual property owners during investigations of potential infringement

We do not sell your data. However, in certain scenarios such as fraud detection or legal requirements, your information may be disclosed in good faith.

Despite our best efforts, we cannot guarantee complete security of personal information due to potential unauthorized access, transmission interception, or misuse by third parties.

Security Measures

We use industry-standard SSL encryption and secure server infrastructure to protect your data. We also follow security practices in compliance with the Information Technology Act, 2000 and associated rules.

Access to customer data is restricted to authorized personnel only. However, you acknowledge that no method of transmission over the Internet is 100% secure.

Policy Updates

This Privacy Policy is subject to updates. By continuing to use Famos after changes are posted, you agree to the updated terms. We recommend reviewing this page periodically to stay informed of our practices.

If you disagree with any part of the updated Privacy Policy, please discontinue using our Site.

Final Disclaimer

While we take every reasonable step to protect your data, the internet is inherently insecure. Therefore, you provide all personal information at your own risk.

For any questions or concerns regarding this Privacy Policy, please contact us at:

Email: info@famos.co.in
Phone: +91 7888527359